Average Reviews:
(More customer reviews)I ordered this item on August 12th from "Watch Savings" as a gift for my girlfriend.It arrived a few days later however it was not working the second hand was not moving and as such it did not keep time.I called customer service and informed them about the issue.The representative told me that they were "having problems with these watches" so I could return it without issue. This was Friday the 17th, they assured me that I would have a new watch delevered to me on that Monday August 20th, and while upset I agreed.In the mean time they charged me for for both the broken watch and the watch that they were allegedly shipping me.Monday came and went, as well as Tuesday without hearing anything.
I called them again only to realize that some times they refer to themselves as Watch Savings, and some times they refer to themselves as Jomashop.At any rate I was told that nobody ever told me that I would have the watch by Monday, because they don't even have any in stock (at this point in not so many words calling me a liar.) I was assured again that they were receiving the shipment of new watches that Thursday and I would receive a watch that Friday or Saturday.That Monday I called again watchless.Keep in mind this was a gift for my girlfriend's birthday which was now over a week past.I was then told that they didn't receive the shipment yet, but her manager assured me they were receiving it "any day now."Called a few more times during the week and could only get anyone to tell me "any day now."
So here it is September 4th, the birthday gift is almost three weeks late, and I am assuming that they have yet to even ship it.Any time that I call it's as if I am bothering them but inquiring about the watch that I paid for a month ago.Please do yourself a favor and avoid ordering anything from Watch Savings /Jomashop or whoever they are pretending to be this week.I plan on reporting them to the better business bureau and have already voiced to Amazon my feelings on them.The watch is available for not much more through other sellers.
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Wittnauer Watch - Wittnauer 10P02
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